If there is one thing that I learned from The Fred Factor book, is that each day is an opportunity for you to make life a better place to live. The book is based on the extraordinary customer service of Fred the postman, and teaches you how passion in your work and life can turn the ordinary into the extraordinary. When Fred was ask what motivates him on doing that things he is doing, here is the key ideas on what motivates him to be a “Fred”:

  1. Do good and you’ll feel good.
  2. The best never rest.
  3. Treat customers and others as friends.
  4. The impact you have on others is the reward.
  5. Live the golden rule.
  6. Fear nothing except to waste the moment.

The book contains heartwarming and inspiring practical examples of how to become a fred.